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FAQ

FAQs for Expeditions

How do I book an expedition?

You can begin the booking process by visiting our website and filling out the inquiry form, or by contacting our customer service team via phone or email.

Are flights included in the tour package?

Flight inclusions vary depending on the tour package. Some packages include flights, while others only include land arrangements. Generally, international flights are not included. Please check the specific tour details for more information.

Can I customize an expedition itinerary?

Yes, we offer customizable tour itineraries as Bespoke Expeditions. You can contact our team and let us know your preferences and requirements, and we will work with you to create a tailored itinerary.

Payment and Cancellation

What types of payment methods do you accept?

Generally, we accept wire transfers but can also accept credit cards (Visa, Mastercard, American Express), debit cards, and online payment platforms like PayPal. Processing fees may apply.

What is your cancellation policy?

Our cancellation policy varies depending on the tour package and timing of the cancellation. Please refer to our terms and conditions or contact our customer service team for specific details

Is tipping included in the tour price?

Tipping policies may vary depending on the destination and tour package. In some cases, tipping is included, while in others, it is customary to tip guides, drivers, and hotel staff separately. We will provide tipping guidelines for each tour.

How early should we book?

Most expeditions fill nearly a year in advance. If you are interested in booking a spot, we encourage you to inquire as soon as possible.

Additional Questions

Do I need travel insurance?

Yes, travel insurance is required to participate in an expedition. This extra layer of security is to protect you against unforeseen circumstances such as trip cancellation, medical emergencies, or lost baggage. It’s important to have appropriate coverage during your travels. A basic level of insurance is included with each trip which may or may not be appropriate for each traveler. Additional details are be provided with each booking. 

Can I join an expedition if I have special dietary requirements?

We do our best to accommodate special dietary requirements. Please let us know about your specific needs at the time of booking, and we will work with our partners to provide suitable options during the expedition.

What is the group size of an expedition?

Group sizes vary depending on the tour package and destination. We strive to maintain small group sizes to ensure a more personalized experience, groups are generally limited to 8 (eight).

Are travel visas required or included?

Visa requirements and arrangements differ for each destination. It is the traveler’s responsibility to obtain the necessary visas. However, we can provide guidance and support by recommending visa agencies or providing information on the visa application process.

Is Newfoundland a hidden gem?

Yes.